With Salesforce, insurance reps and agents have the tools to deliver more personalised
communications across any device, collaborate in online social feeds, streamline service requests, track new opportunities, and more.Get a complete view of all service requests submitted through the web, social media channels, emails, and call centers. Prioritise inquiries based on urgency. Ensure the right person is on the case. And do it all on the Salesforce platform.Engage in more rewarding customer conversations with smart alert reminders of important life events. With Salesforce Communities, have more meaningful interactions with customers, and seamlessly collaborate with colleagues.With the power of Salesforce CRM driving insurance agents and customer service, your agency can revolutionise the way it manages customer relationships for optimal success. Salesforce isn’t just insurance agency software. It’s software in the cloud designed to continually meet your industry needs, supercharge productivity, and boost bottom lines.
Cloud security, also known as cloud computing security, consists of a set of policies, controls, procedures and technologies that work together to protect cloud-based systems, data and infrastructure. These security measures are configured to protect data, support regulatory compliance and protect customers' privacy as well as setting authentication rules for individual users and devices. From authenticating access to filtering traffic, cloud security can be configured to the exact needs of the business. And because these rules can be configured and managed in one place, administration overheads are reduced and IT teams empowered to focus on other areas of the business.
The way cloud security is delivered will depend on the individual cloud provider or the cloud security solutions in place. However, implementation of cloud security processes should be a joint responsibility between the business owner and solution provider. For businesses making the transition to the cloud, robust cloud security is imperative. Security threats are constantly evolving and becoming more sophisticated, and cloud computing is no less at risk than an on-premise environment. For this reason, it is essential to work with a cloud provider that offers best-in-class security that has been customized for your infrastructure.